PRIVACY POLICY
Last Updated: July 10, 2026
Anna Kashton, Sub-Mortgage Broker, operating under A Better Way Mortgage Group, is committed to maintaining the accuracy, confidentiality, and security of your personal information. This Privacy Policy describes the personal information collected through annakashton.ca, how it is used, and to whom it may be disclosed.
1. Accountability
Anna Kashton is personally accountable for the personal information collected through this website and in the course of providing mortgage brokerage services. All mortgage business is conducted under A Better Way Mortgage Group, operating as a brand under Dominion Lending Centres and Mortgage Architects.
This policy is governed by the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and the BC Personal Information Protection Act (BC PIPA).
2. Information We Collect
To provide mortgage brokerage services, we may collect the following types of personal information:
Contact Information: Name, address, phone number, and email address.
Financial Information: Income, employment history, assets, liabilities, and credit history (obtained via credit bureau reports, with your consent).
Identification: Social Insurance Number (SIN), collected only when required for credit adjudication or as required by law.
Communication Data: Records of your inquiries submitted through website forms, email, phone, or text message.
3. Purpose of Collection
Your personal information is collected and used for the following purposes:
• To verify your identity and protect against fraud, in compliance with FINTRAC requirements.
• To assess your eligibility for mortgage products and credit.
• To submit mortgage applications to financial institutions and lenders on your behalf.
• To communicate with you regarding your inquiry, application status, document requirements, and next steps.
• To provide general mortgage market information where you have consented to receive such communications.
4. Mobile Information & SMS Compliance
Your mobile privacy is taken seriously.
No Sharing of Mobile Data: Your mobile number and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-In: By providing your mobile number and checking the SMS consent box on our website forms, you agree to receive non-marketing text messages related to your mortgage inquiry, application intake, appointment reminders, document requests, and next steps. Message frequency may vary. Message and data rates may apply.
Opt-Out: You may withdraw SMS consent at any time by replying STOP to +1 778 223 5838. A final confirmation message will be sent, after which no further SMS messages will be sent unless you opt in again. For assistance, reply HELP or contact [email protected].
5. Disclosure to Third Parties
In the course of a mortgage transaction, your personal information may be disclosed to the following third parties:
• Lenders and financial institutions, to secure mortgage financing on your behalf.
• Credit bureaus (Equifax Canada and TransUnion Canada), to obtain credit reports with your consent.
• Mortgage insurers, such as CMHC, Sagen, or Canada Guaranty, where applicable.
• A Better Way Mortgage Group and its associated technology and compliance partners, under strict confidentiality obligations.
Your information is never sold to third parties and is never shared for purposes unrelated to your mortgage file.
6. Safeguards and Retention
Reasonable technical, physical, and administrative safeguards are maintained to protect your personal information from unauthorized access, use, or disclosure. Personal information is retained only as long as necessary to fulfill the identified purposes or as required by applicable law — typically seven years for Canadian financial records.
7. Your Rights
Under PIPEDA and BC PIPA, you have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for certain uses of your information, subject to legal and contractual limitations.
To exercise any of these rights, please contact us at [email protected].
8. Contact Information
Anna Kashton, Sub-Mortgage Broker
BCFSA License #: ____________
A Better Way Mortgage Group
Website: annakashton.ca
Email: [email protected]
Phone: +1 778 223 5838
Vancouver, BC, Canada
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law. The most current version will always be available at annakashton.ca.